CMU is Thailand’s first to obtain new knowledge management standard ISO 30401:2018

25 May 2021

Corporate Communication and Alumni Relations Center (CCARC)

Chiang Mai University has been awarded the ISO 30401:2018 Knowledge Management Systems. The postgraduate programmes on knowledge management and innovation offered by the College of Arts, Media and Technology (CAMT) are the first of their kind and follows the framework in the formulation of policy, procedure, and regulations, as well as information and knowledge management, inspection, evaluation and improvement. Efficient organisational knowledge management plays a key role in enhancing the learning and capacity development potential for all personnel levels to be able to fulfil their responsibilities.


The objective of the ISO 30401:2018 is to establish a guideline for organisations that need systemic knowledge management to create added values by using knowledge management tools as a basis for the inspection, accreditation and evaluation performed by widely recognised internal and external inspection bodies. The implementation of this standard will result in more concrete knowledge management, support the organisation’s goals, facilitate communication with the staff of all levels and promote engagement from all internal sectors. After an entire year of commitment by CAMT’s executive team led by Assist. Prof. Dr. Pitipong Yodmongkol, former dean and chairperson of the programmes, Dr. Danaitun Pongpatcharatorntep, the current chairperson and Dr. Achara Khamaksorn, secretary of the programmes committee, the programmes, developed under the principles of knowledge management, passed the evaluation and received the 30401:2018 Knowledge Management Systems from the British Standard Institute (BSI) on March 10, 2021, being the first-ever in Thailand.


CAMT’s Knowledge and Innovation Management programmes focus mainly on perspectives of knowledge management in the application of knowledge and information technology management to the development of innovations. The strength of the programme lies in the integration of extension of knowledge at an international scale, the creativity, knowledge and experience derived from learners’ professions, associated academic disciplines and digital knowledge to create new knowledge or innovations that benefit the organisation or industry.


CMU strives to follow the ISO standard to improve its knowledge management and administration of curriculum development to attain international recognition, as well as taking the role of a supportive mechanism that drives educational quality for sustainable development.

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